Issue
- Your ESET-issued subscription has expired
- Enroll in auto-pay before your subscription expires
- You are having difficulty renewing your subscription
- Before you proceed
- Renew your ESET subscription
- Special cases/troubleshooting
Solution
Before you proceed
- You can renew your ESET Windows home product subscription any time after your purchase or up to 365 days after your purchase.
- Enable or disable auto-pay for your ESET product: See Manage auto-pay settings for your ESET account.
- You will need your ESET-issued Username and/or Activation Key.
Renew your ESET subscription
The renewal process differs based on the country where you bought your ESET subscription.
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Follow the instructions on the website opened in your browser window.
- Home users: What do I need to do after renewing my subscription?
- Business users: What do I need to do after renewing my subscription?
Special cases/troubleshooting
- Upgrading: Existing customers with valid subscriptions can upgrade to the latest version of their ESET product for free
- It has been more than 365 days since your subscription expired: Your subscription is not eligible for renewal pricing
- You cannot find your subscription: Visit the Lost License page