[KB570] How do I renew my license?

Issue

North American customers

If you are a North American customer, see the Renew your ESET license (North American customers) section.

Solution

Renew your ESET license

The renewal process is different based on the country in which you bought your ESET license.

  1. Visit your local Renewals page.

  2. Follow the instructions on the website opened in your browser window.

Still unable to renew your license?

If you are still unable to renew after following the instructions in this article, contact your local ESET partner for assistance.


Renew your ESET license (North American customers)

Before you proceed
    1. Visit our Renewals page.

    2. Type in or copy/paste your ESET-issued Username or License Key/ID into the blank field and click Get Started.

      Figure 1-1
    3. Select your preferred renewal option (for example, 1 Year or 2 Years) and click Renew Now.
      Figure 1-2
    4. Click Place Order to confirm and submit your order.

    5. After your purchase is complete, you will receive an email from ESET containing your Username, Password, and License Key. Be sure to keep this important email for your records.

Keep an email from ESET

Be sure to keep the email from ESET containing your Username, Password, and License Key for your records.


Special cases/troubleshooting

Still unable to renew your license?

If you are still unable to renew after following the instructions in this article, contact our Sales department directly at 866-343-3738, option 1 (Monday – Friday, 6:00 a.m. – 6:00 p.m., PT).