[KB2822] Locate my Public ID to submit an ESET Technical Support request

Issue

  • Locate Public ID to submit an ESET Technical Support request in ESET Windows home and small office product

Solution

Android users

Lost subscription

If you lost your subscription details, you can retrieve your lost or forgotten ESET subscription.

Create an ESET Technical Support request from product

You can create an ESET Technical Support request directly from your product. Creating an ESET Technical Support request this way will automatically fill in all information from the product.

  1. Open the main program window of your ESET Windows product.

  2. Click Help and support. Use the displayed Public ID when filling a form on the Contact ESET Technical Support web page.

    Figure 1-1
Last Updated: Oct 22, 2025

Additional resources

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