[KB570] How do I renew my subscription?

• Your ESET-issued subscription has expired
• Enroll in auto-pay before your subscription expires
• You are having difficulty renewing your subscription
• Before you proceed
• Renew your ESET subscription
• Special cases/troubleshooting

• You can renew your ESET Windows home product subscription any time after your purchase or up to 365 days after your purchase
• Enable or disable auto-pay for your ESET product
• Manage your eStore credit card or account information
• You will need your ESET-issued Username and/or Activation Key

Renew your ESET subscription

The renewal process differs based on the country where you bought your ESET subscription.

1. Visit your local Renewals page.

2. Follow the instructions on the website opened in your browser window.

   Still unable to renew your subscription?

   If you cannot renew after following the instructions in this article, contact your local ESET partner for assistance.

• Home users: What do I need to do after renewing my subscription?
• Business users: What do I need to do after renewing my subscription?

Special cases/troubleshooting

• Upgrading: Existing customers with valid subscriptions can upgrade to the latest version of their ESET product for free
  • Information about upgrading
• It has been more than 365 days since your subscription expired: Your subscription is not eligible for renewal pricing
  • Check the expiration date of your subscription
  • Purchase a new subscription
• You cannot find your subscription: Visit the Lost Subscriptions page
  
  

  Still unable to renew your subscription?

  If you cannot renew after following the instructions in this article, contact our Sales department directly at 1-844-824-3738, option 1 (Monday–Friday, 6:00 a.m.–5:00 p.m., PT).