Terminal servers: You need to buy an ESET endpoint license (ESET Endpoint Antivirus, for example) for each of your concurrent terminal sessions; however, you need to install ESET File Security for Microsoft Windows Server on each of these instances (this product has the same features as ESET Endpoint Antivirus, but can be installed on a terminal server). We recommend that you purchase an ESET Endpoint Protection Standard license, which will entitle you to install and activate both ESET Endpoint Antivirus and ESET File Security for Microsoft Windows Server.
Virtual Desktop Infrastructure Environments (Citrix, VMware, etc.): You should purchase a license for the product you actually use on your Virtual Machines, and you should purchase licenses for the maximum number of VMs that run concurrently (in a VMware environment, for example, using vSphere and vSHield, ESET Virtualization Security will only count machines connected to ESET Virtualization Security and powered on). For example, in an environment that has 300 VMs to cover three shifts, with each shift consisting of 100 employees, you would need to purchase a license that protects 100 protected VMs.
North American customers: EVS is priced per VM where one VM is counted the same as one physical endpoint and consumes one seat from the license. Alternative pricing models are available by contacting ESET sales.
Customers outside North America: There are three licensing types to match your needs, your network infrastructure, and the way you use your virtual environment—per virtual machine, per host, or per processor.
Example: If you renew on the 15th of this month and your expiration date is not until the 1st of next month, then your new expiration date will not take effect until the 1st of next month.
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If you received an "Activation failed - License and product do not match" error message when attempting to activate EFSW 6, we recommend calling ESET Sales Support directly: