Issue
Solution
ESET products automatically identify and clean the majority of infected files. My computer is infected with a virus or malware.
ESET provides standalone tools to remove particularly resilient threats, including rogue antivirus programs, antispyware programs, and malware.
Standalone removal tools
| Threat Name (A – Z) & Virus Database entry |
Threat Cleaner Download Link |
Related Knowledgebase Content |
|---|---|---|
|
ACAD/Medre |
DOWNLOAD |
|
|
Adware.SuperFish |
DOWNLOAD |
|
|
AES-NI |
DOWNLOAD Version: 1.0.1.0 Last updated: 2017-06-14 |
Clean an AES-NI or XData infection using the ESET AES-NI decryptor |
|
MEL/Vacphage.A |
DOWNLOAD Version: 1.0.0 Last updated: 2021-04-06 |
|
|
Bedep |
DOWNLOAD Version: 1.0.0.2 Last updated: 2016-05-26 |
Remove a Bedep infection |
|
BlueKeep |
DOWNLOAD Version: 1.0.0 Last updated: 2019-12-03 |
Disconnect RDP from the internet |
|
Bubnix |
DOWNLOAD |
|
|
Codplat.AA |
DOWNLOAD |
|
|
Conficker |
DOWNLOAD |
Protection from Conficker |
|
Crypt888 |
DOWNLOAD Version: 1.0.0.0 Last updated: 2018-01-08 |
Clean a Crypt888 infection using the ESET Crypt888 decrypter |
|
Crysis |
DOWNLOAD Version: 2.0.4.0 Last updated: 2017-05-19 |
Clean a Crysis infection using the ESET Crysis decryptor |
|
Daonol |
DOWNLOAD |
Fixing multiple problems caused by Win32/Daonol.C infiltration |
|
Dorkbot |
DOWNLOAD |
Remove a Dorkbot infection using the ESET Dorkbot cleaner |
|
ELEX Win32/ELEX |
DOWNLOAD |
Remove a Win32/ELEX infection |
|
Eternal Blue Checker |
Use the Eternal Blue Checker to patch Windows vulnerabilities | |
|
Filecoder.AA |
DOWNLOAD |
ESET protection from Filecoder malware |
|
Filecoder.AE |
DOWNLOAD Version: 1.1.0.0 Last updated: 2012-04-23 |
Clean a Filecoder.AE infection using the ESET Filecoder.AE cleaner |
|
Filecoder.AR |
DOWNLOAD Version: 1.0.0.1 Last updated: 2013-02-21 |
Clean a Filecoder.AR infection using the Filecoder.AR cleaner |
|
Filecoder.NAC |
DOWNLOAD Version: 1.0.0.1 Last updated: 2012-04-23 |
|
|
Filecoder.R |
DOWNLOAD |
ESET protection from Filecoder malware |
|
GandCrab |
DOWNLOAD Version: 1.0.0.0 Last updated: 2018-10-26 |
Clean a GandCrab infection using the ESET GandCrab decryptor |
|
Goblin |
DOWNLOAD |
Remove Win32/Goblin malware |
|
IRCBot.ANR |
DOWNLOAD Requires manual command line parameter |
Use the ESET Win32/IRCBot stand-alone cleaner from the Command Prompt window |
|
JS/Bondat |
DOWNLOAD Version: 1.0.0.0 Last updated: 2015-04-30 |
|
|
Mabezat |
DOWNLOAD |
Remove a Win32/Mabezat infection |
|
Mebroot |
DOWNLOAD |
|
|
Merond.O |
DOWNLOAD Requires manual command line execution |
Use the ESET Merond.O stand-alone cleaner from the Command Prompt |
|
Necurs.A |
DOWNLOAD |
Run the Win32/Necurs cleaner |
|
Olmarik OlmarikTdl4 Olmasco |
DOWNLOAD |
Data loss: Risk of data loss. Create a backup of your personal data before running this tool. After successful use of the cleaning tool restart your computer and run a full computer scan: |
|
Poweliks |
DOWNLOAD |
Remove a Poweliks infection |
|
Quervar.C |
DOWNLOAD |
Remove a Quervar infection |
|
Retefe Win32/Retefe |
DOWNLOAD Version: 1.0.0.0 Last updated: 2016-11-11 |
Tesco Bank not alone in being targeted by Retefe malware |
|
Rovnix.A |
DOWNLOAD |
Remove Rovnix (Rovnix.A) trojan |
|
Retacino |
DOWNLOAD |
Clean a Retacino infection using the ESET Retacino decrypter |
|
Simda |
DOWNLOAD (32-bit) |
|
|
Simplocker |
DOWNLOAD Version: 1.3.0.0 Last updated: 2014-07-22 |
Android Simplocker |
|
Sirefef / ZeroAccess |
DOWNLOAD |
Remove Sirefef (ZeroAccess) trojan |
|
Spy.Tuscas |
DOWNLOAD |
|
|
Spy.Zbot.ZR |
DOWNLOAD |
Use the ESET ZbotZRcleaner tool to remove a Spy.zbot infection |
|
SpyEye |
DOWNLOAD |
|
|
TeslaCrypt |
DOWNLOAD |
Clean a TeslaCrypt infection using the ESET TeslaCrypt decrypter |
|
Trustezeb.A |
DOWNLOAD Version: 0.9.0.0 Last updated: 2012-05-11 |
Clean a Trustezeb.A or Matsnu infection using the Trustezeb.A cleaner |
| VB.NAX |
DOWNLOAD |
|
| VB.OGJ |
DOWNLOAD |
|
|
Virlock |
DOWNLOAD |
Win32/Virlock: First Self-Reproducing Ransomware is also a Shape Shifter The Cleaner must be run in the Safe Mode. Variants A, B, D and G are currently supported. |
|
Zimuse |
DOWNLOAD |
ESET Tools
If you still experience abnormal system behavior or believe you are infected with malware after following the instructions above, we recommend that you contact ESET technical support.
Only use the following support tools if instructed by ESET technical support.
| ESET tool | Download Link | Related Knowledgebase Content |
|---|---|---|
| ESET Hidden File System Reader | DOWNLOAD Version: 1.0.3.3 Last updated: 2013-11-13 |
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| ESET Rogue Applications Remover | DOWNLOAD (32-bit) DOWNLOAD (64-bit) Version: 1.0.4.1 |
ESET Rogue Application Remover (ERAR) This tool must be run with administrator rights. |
