[KB3505] Scan and remove Potentially Unwanted Applications (PUAs) in ESET Windows home products

Issue

  • Enable Always remedy detection (formerly Strict cleaning) to have your ESET product automatically remove PUAs

Solution

  1. Open the main program window of your ESET Windows product.

  2. Make sure that your ESET product is configured to detect potentially unwanted, potentially unsafe and suspicious applications. The scan will not clean applications for which detection is not enabled.

  3. Press the F5 key to open Advanced Setup.

  4. Click Detection Engine Malware scans and expand Threatsense parameters.

Figure 1-1
  1. Next to Cleaning Level, select Always remedy detection (formerly Strict cleaning) from the drop-down menu. Click OK to exit Advanced setup.

Figure 1-2
  1. Click Computer scan → Advanced scans → Custom scan.
Figure 1-3
  1. Select the check box next to Computer or This PC, click the gear icon and then select Smart scan from the Scan profile drop-down menu.

  2. Click Scan. Your ESET product will automatically clean or delete all known threats found during the scan.
Figure 1-4