[KB6420] Uninstall ESET Endpoint products for macOS

Issue

Solution

ESET Remote Administrator (ERA) users:Perform these steps in ERA.

In situations where you do not want to, or cannot use a push uninstall to remove an ESET endpoint or server solution, follow the steps below to perform an uninstall on an individual client or server workstation.

I. Uninstall ESET Remote Administrator Agent

  1. Click Finder to open a new Finder window.
  2. Click Applications, hold CTRL, click ESET Remote Administrator Agent and then select Show Package Contents from the context menu.

Figure 1-1

  1. Navigate to Contents → Scripts and double-click Uninstaller.command to run the uninstaller.

Figure 1-2

  1. Type in your administrator password and press Enter if you are prompted to enter a password. You will see the Process completed message when ESET Remote Administrator Agenthas been successfully uninstalled.Proceed to section II to uninstall your ESET endpoint product.

Figure 1-3


II. Uninstall ESET Endpoint product for macOS

  1. ClickFinderto open a new Finder window.
  2. ClickApplications, holdCTRL, clickESET Endpoint Security or ESET Endpoint Antivirusand then selectShow Package Contentsfrom the context menu.

Figure 2-1

  1. Navigate toContents Helpersand double-click Uninstaller.app to run the uninstaller.

Figure 2-2

  1. Click Uninstall.

Figure 2-3

  1. Type in your administrator password and clickOKif you are prompted to enter a password.

Figure 2-4

  1. You will see the UninstallSucceededmessage when ESET Endpoint Security or ESET Endpoint Antivirushas been successfully uninstalled. Click Close.

Figure 2-5