This article applies to the following products:
Follow the instructions below to use the Troubleshooting Wizard to automatically create a firewall exception that will allow your application or device to connect to your home network.
Click Setup → Network protection.
Click Troubleshooting wizard.
Locate your application or device in the list and click Unblock. If your application or device is not on the list, check the temporary IP address blacklist. You may see other blocked communications in the list that are unrelated to your issue; this is normal and is not related to your system security.
Click Done. Alternatively, you can click Unblock another and repeat the steps above to unblock another communication.
The device or application is now able to connect to your network.
The IP address of your application or device may have been added to the temporary IP address blacklist. If it has, you can allow the communication directly from the list. To do so, follow the steps below:
Click Setup → Network protection.
Click Temporary IP address blacklist.