Issue
- You did not receive an email with your activation key after purchasing or activating your ESET application
- Your email address has changed
Solution
If you do not receive an email from ESET within 24 hours of purchasing or activation, see the following suggested actions:
-
Check your spam and secondary inbox folders. Mark
noreply@orders.eset.comas a safe address in your email client or server. -
Visit the Lost subscription page to retrieve your ESET subscription information. In the request form, type the same email address you used to purchase your ESET application.
If you still do not receive the email or if your email address has changed, contact ESET Technical Support.
