[KB3596] Which versions of ESET endpoint products support upgrade to version 6?

Issue

ESET business product in Limited Support status

This article applies to an ESET product version that is currently in Limited Support status and is scheduled to reach End of Life status soon.

For a complete list of supported products and support level definitions, review the ESET End of Life Policy for business products.

Upgrade ESET business products.

  • Supported versions for an upgrade from ESET Endpoint Security 5 or ESET Endpoint Antivirus 5 to the version 6.x

Solution

The following list includes version 5.x builds of ESET Endpoint Security and ESET Endpoint Antivirus for which an upgrade to version 6.x of these products is recommended. Reference the list below before upgrading:

  • 5.0.2272.7
  • 5.0.2126.x
  • 5.0.2211.x
  • 5.0.2214.x
  • 5.0.2225.x
  • 5.0.2228.x
  • 5.0.2229.x
  • 5.0.2237.x
  • 5.0.2248.x
  • 5.0.2254.x
  • 5.0.2260.x
  • 5.0.2265.x

Groups, tasks, and policies from earlier versions cannot be imported to version 6 ESET endpoint/server products

Before upgrading to version 6 ESET products, we strongly recommend that you make a note of any groups, tasks, or policies that you want to preserve. These items cannot be migrated to version 6 products because of changes to the configuration layout.

Verify that you are running one of the versions listed above, and then follow the step-by-step instructions below to upgrade to the latest version of your product: