[KB2822] Locate my ESET License ID, Public ID or Username to submit an ESET Technical Support request

Issue

  • Locate your ESET License ID, Public ID or Username in your ESET product program settings to submit an ESET Technical Support request
  • Visit the Lost ESET subscription page to retrieve lost or forgotten ESET subscription information

Solution

Android users

  1. Open your ESET Windows product

  2. Press CTRL+U.

  3. In the Details for Technical Support window, click Copy.

    Figure 1-1
  4. Use the information from step 3 to complete the Contact ESET Technical Support request form and click Send