Issue
- Subscribe to ESET FeedPress notifications
- Receive emails with ESET updates
- Support News
- Customer Advisories
- Solutions
- ESET Status Portal
- Knowledgebase alerts
Solution
You can subscribe to ESET Support News, Customer Advisories, and Solutions notifications to receive emails automatically when new content is published to these channels. The sections below include links to subscribe to each of these informative channels.
To subscribe to a newsletter, select the checkbox to agree to receive regular emails. Then, type your email address and click Subscribe.
Once you have subscribed, we recommend that you whitelist the email address feedpress@newsletter.feedpress.com to ensure that newsletters or alert notifications are received in your primary mailbox. If you are not receiving newsletters, please check your Spam, Social, or Promotional mailboxes to ensure newsletters are not being redirected.
Support News
The ESET Knowledgebase Support News channel publishes regular updates about ESET application releases and service releases, allowing ESET users and partners to follow along with new developments.
Each newsletter links to additional information about new application versions including a comprehensive changelog that details:
- New application features
- Bugfixes
- Known issues
- Support resources for existing users
Customer Advisories
ESET Customer Advisories include important information for more advanced ESET users and notes about technical changes to ESET applications. Some examples include:
- Module reviews contain a catalog of specific changes made to ESET application modules in recently distributed updates
- Cybersecurity updates provide information about operating system vulnerabilities, application compatibility, and other technical updates
Solutions
Subscribe to the Solutions channel to be notified when changes are made to the Knowledgebase article KB332: Ports and addresses required to use your ESET application with a third-party firewall.
Each post and newsletter will include a brief summary of the changes that were made such as:
- New or removed hostnames, IP addresses, ports, services
- Changes to existing hostnames, IP addresses, ports, or other network requirements
- New, removed, or updated product/service sections
- Changes to firewall or network configuration requirements
Review the changelog for KB332 that provides a chronologically ordered list of notable changes in KB332.
ESET Status Portal
Stay informed about incidents and planned maintenance affecting the ESET cloud services.
You can subscribe to ESET Status Portal (RSS) to receive notifications automatically when new content is published on this channel.
Knowledgebase Alerts
ESET Knowledgebase alerts are published to notify ESET users and partners
- Potential conflicts with operating systems
- Issues in ESET applications
As of now, the alerts are visible on every language version of the support.eset.com webpage. The subscribe option is not available at the moment.
