Issue
-
Install the ESET Secure Authentication (ESA) mobile app from the SMS download link
- Log into Outlook Web Access using the ESA mobile app
Solution
- Android user? Click here
- iPhone user? Click here
Install the ESET Secure Authentication mobile app
-
Tap Messages on the Start screen.
- Open the SMS message with the text, "To install ESET Secure Authentication, click http://..." and tap the URL link.
Figure 1-1
- Select your version of Windows OS.
Tap Windows to reveal available versions, and select the version corresponding to your phone's OS.
Figure 1-2
- Tap Open store.
If you have already installed the ESA app, tap Add account.
Figure 1-3
- Tap install. Once the application has installed, tap Launch.
Figure 1-4
- Review the license agreement and tap I accept.
Figure 1-5
- Enter the desired PIN code and tap OK.
Figure 1-6
Use ESET Secure Authentication to login to Outlook Web Access
- On your personal computer, access Outlook Web Access (OWA) as directed by your administrator. Enter your Microsoft Exchange username and password into the OWA login screen and click Log On. A second OWA login screen will prompt you to enter your one-time password, which you will generate using the ESET Secure Authentication mobile app.
Figure 2-1
-
On your mobile device look up the Authentication app among the installed applications (swipe right to left from the Start screen) and tap the Authentication app icon.
- Tap Secure Login (text may vary according to administrator settings) to generate a one-time password.
Figure 2-2