[KB7637] Allow full disk access for your ESET product for macOS (6.11)

Issue

  • ESET Security products require access to macOS user-protected data to function properly.
  • You received the "Your computer is not fully protected" warning from your ESET product.

Solution

Restart required during upgrade to version 7

It is required to restart the system when you upgrade from version 6 to version 7 and before allowing Full Disk Access for the main app.

macOS Ventura (13)

  1. Click Open System Preferences.

    Figure 1-1
  2. Click the toggles next to all the ESET options. The number of options can differ based on your ESET security product for macOS.

    Figure 1-2
  3. You may need to use your Touch ID or click Use Password... and type in your User Name and Password, then click Modify Settings to enable the Full Disk Access.

    Figure 1-3

macOS Big Sur (11) and macOS Monterey (12)
  1. Click Open System Preferences.

    Figure 2-1
  2. Click the lock icon to make changes.

    Figure 2-2
  3. Use your Touch ID or click Use Password... and type in your User Name and Password, then click Unlock.

    Figure 2-3
  4. Select your ESET application.

    Figure 2-4
  5. Your computer will display a notification. Click Later. Do not restart your computer in this step.

    Figure 2-5
  6. Select ESET Real-time File System Protection.

    Figure 2-6
ESET Real-time File System Protection not present

If this option is not present in the table, you need first to allow system extensions for your ESET product.

Allow system extensions for your ESET product.

  1. Click Start Again or restart your computer.

    Figure 2-7