Issue
- You receive the notification: "System Extension Blocked."
- You receive the notification: "Your computer is not protected."
The program/app [Your ESET product] tried to load new system extensions. To enable these extensions, open Privacy & Security in System Preferences.
![](/storage/IMAGES/en/KB7636/KB7636Fig0-3.png)
![](/storage/IMAGES/en/KB7636/KB7636Fig0-2a.png)
Your computer is not protected
System extensions needed by [Your ESET product] were blocked by macOS. To enable protection, open System Preferences and allow system software from [Your ESET product] to load.
Details
Click to expand
In macOS Big Sur (11), system extensions replaced kernel extensions. To load new third-party system extensions, the user must approve the extensions.
Solution
macOS Ventura (13) and later
-
Click Open System Settings.
If you do not see any notifications, in the top-right corner of the screen, click the Apple menu
→ System Settings → Privacy & Security.
Figure 1-1 -
In the Security section, click the Details button next to Some system software requires your attention before it can be used.
Figure 1-2 -
Use your Touch ID or click Use Password... and type in your Username and Password, then click Unlock.
Figure 1-3 -
Click the toggles next to all ESET options and click OK.
Figure 1-4
macOS Monterey (12) and earlier
-
Click Open System Preferences or Open Security Preferences.
If you do not see any notifications, in the top-right corner of the screen, click the Apple menu
→ System preferences → Security & Privacy.
Figure 2-1 -
Click the lock icon at the bottom left to allow changes.
Figure 2-2 -
Use your Touch ID or click Use Password... and type in your Username and Password, then click Unlock.
Figure 2-3 -
Click Details.
Figure 2-4 -
Select all the check boxes for your ESET product for macOS and click OK.
Figure 2-5 -
Click the lock icon to save and close the Security & Privacy settings, then restart your computer.