[KB6338] Uninstall your ESET home product in Windows 7


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This article applies to the following products:

  • ESET NOD32 Antivirus
  • ESET Internet Security
  • ESET Smart Security
  • ESET Smart Security Premium

Check which ESET Windows Home product you have and see if it is the latest version


ESET business product no longer supported

This content applies to an ESET product version that is currently in End of Life status and is no longer supported. This content is no longer updated. 

For a complete list of supported products and support level definitions, review the ESET End of Life policy for business products.

Upgrade ESET business products.

Windows 10 users

Windows 8 users

  1. Press the Windows key or click the Start button and select Control Panel.

Figure 1-1

  1. Click Uninstall a program in Category view or Programs and features if you are using Icon view.

Figure 1-2

  1. Double-click your ESET product to open the Setup Wizard. Click Next to start the wizard.

Figure 1-3

  1. If you have defined a system settings password or a Parental Control password, type it and then click Next.

Lost settings password

If you do not know your settings password, use the ESET unlock tool to access program settings before you uninstall.

Figure 1-4

  1. Click Remove, select a reason and then click Next. Follow the instructions in the uninstallation wizard. Click Yes when prompted to restart your computer.

Figure 1-5
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  1. See one of the following Knowledgebase articles to reinstall your ESET product: