[KB6338] Uninstall your ESET home product in Windows 7

Issue

ESET business product no longer supported

This article applies to an ESET product version that is currently in End of Life status and is no longer supported. The content in this article is no longer updated. 

For a complete list of supported products and support level definitions, review the ESET End of Life policy for business products.

Upgrade ESET business products.

Details

This article applies to the following products:

  • ESET NOD32 Antivirus
  • ESET Internet Security
  • ESET Smart Security
  • ESET Smart Security Premium

How can I determine which version of ESET I have?

Solution

Are you a Windows 10 user?

Are you a Windows 8 user?

  1. Press the Windows key or click the Start button and select Control Panel.

Figure 1-1

  1. Click Uninstall a program in Category view or Programs and features if you are using Icon view.

Figure 1-2

  1. Double-click your ESET product to open the Setup Wizard. Click Next to start the wizard.

Figure 1-3

  1. If you have defined a system settings password or a Parental Control password, enter it and then click Next.

Lost settings password

If you do not know your settings password, use the ESET unlock tool to access program settings before you uninstall.

Figure 1-4

  1. Click Remove, select a reason and then click Next. Follow the instructions in the uninstallation wizard. Click Yes when prompted to restart your computer.

Figure 1-5
Click the image to view larger in new window

  1. See one of the following Knowledgebase articles to reinstall your ESET product: