[KB3419] Download and install ESET Windows home products
Issue
Solution
Before the installation
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Uninstall any previously installed antivirus software on your system.
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Create an ESET HOME account. You can also create the account during the installation.
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Add your subscription to your ESET HOME account. You can also add the subscription to your ESET HOME account during the installation.
Download the activated installer file of ESET Windows home product from ESET HOME
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Log in to your ESET HOME account.
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Click Protect device in the Devices section.
Figure 1-1 -
Choose where you want to install the ESET home security product for Windows. If you want to install it on the current device, click Protect this device or click Protect another device if you want to install it on another Windows device.
Protect this device
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Click Protect this device and click Continue. If you select Protect another device, you can send the download link to the installer via email and download it on another device.
Figure 2-1 -
If you have multiple subscriptions, you will be prompted to select a subscription you want to use to activate the ESET home security product for Windows. Select the subscription you want to use and click Continue. If you only have one subscription, continue to step 6.
Figure 2-2 -
Click Download protection. ESET HOME will download the top option ESET product for Windows with the most features that your subscription allows.
Figure 2-3 -
The installer file is downloaded, and you can proceed to the installation.
Protect another device
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Click Protect another device and click Continue.
Figure 3-1 -
Click Get a software installer via email.
Figure 3-2 -
Click Windows and click Continue.
Figure 3-3 -
If you have multiple subscriptions, you will be prompted to select a subscription you want to use to activate the ESET Windows home products. Select the subscription you want to use and click Continue. If you only have one subscription, continue to step 8.
Figure 3-4 -
In the Email address field, type the email you want to send the installation file link to and click Send protection.
Figure 3-5 -
The link to the installer file was sent to the email address of your choice.
Figure 3-5 -
Open the email from info@product.eset.com in your inbox and click Download product.
Figure 3-6 -
The installer file is downloaded, and you can proceed to the installation.
Install ESET Windows home products
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Double-click the downloaded installation file to start the installation.
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Select your preferred language from the drop-down menu and click Continue.
Figure 1-1 -
We recommend enabling all protection and installation settings. Click Allow all and continue, or select your custom options and click Continue. You can review the End User License Agreement and Privacy Policy before you proceed.
Figure 4-2 -
In the Device name field, type a name for your device and click Continue.
Figure 4-3 -
Click Continue to start the installation.
Figure 4-4 -
After the installation is successfully finished, click Done.
Figure 4-5
Your ESET Windows home product is now installed and fully functional.
Your ESET product will start an initial scan of your computer shortly after installation is completed.
