Issue

• You receive an installation error when attempting to install your product using ESET Live Installer
• Install an ESET product using ESET offline installer(s)
• Install an ESET product on a computer with no Internet connection
• Downloading the installation file (.exe) for a previous version of your ESET Windows home product

Solution

macOS users

If you receive an installation error when using the ESET Live Installer, follow the instructions below to download and install your ESET Windows home product using the offline installer.

1. Determine which installation package to download.

2. Download the latest version of the offline installer below. Always create a new folder for an installation package and Save or move the installer to this folder before running it.

   ESET Smart Security Premium
   64-bit Download | 32-bit Download | ARM Download
   
   ESET Internet Security
   64-bit Download | 32-bit Download | ARM Download
   
   ESET NOD32 Antivirus
   64-bit Download | 32-bit Download  | ARM Download
   

   Earlier versions of ESET Windows home products
   

   ESET home product in Limited Support status

   This content applies to an ESET product version that is currently in Limited Support status and is scheduled to reach End of Life status soon.

   For a complete list of supported products and support level definitions, review the ESET End of Life Policy for home products.

   Upgrade ESET home products.

   End-user license agreement

   By downloading an earlier version of this product you explicitly agree to the terms and conditions of the new End-user license agreement in your language. Otherwise, download and install the latest version of this product.

3. When the download is complete, click Run to begin the installation, or navigate to the download file and double-click it to begin the installation.

4. Follow the on-screen instructions in the Installation Wizard. For illustrated installation instructions, visit one of the following articles:

   • Download and Install ESET Smart Security Premium
   • Download and Install ESET Internet Security
   • Download and install ESET NOD32 Antivirus