[KB2885] Download and install ESET offline or install older versions of ESET Windows home products

Issue

  • You receive an installation error when attempting to install your product using ESET Live Installer
  • You need to install using ESET offline installer(s)
  • You need to install ESET on a computer with no Internet connection
  • Downloading the installation file (.exe) for a previous version of your ESET Windows home product

Solution

macOS users

If you receive an installation error when using the ESET Live Installer, follow the instructions below to download and install your ESET Windows home product using the offline installer.

What if I have an ESET business product?

Most ESET business products do not use ESET Live Installer. You can find downloadable .msi files for ESET Endpoint Security and ESET Endpoint Antivirus in our installation article for clients, or, to deploy these products remotely, you can use a task in ESET Remote Administrator.

  1. Determine which installation package to download.

  2. Download the offline installer below. Always create a new folder for an installation package and Save or move the installer to this folder before running it.


    ESET Smart Security Premium 13.1.16.0
    64-bit Download | 32-bit Download

    ESET Internet Security 13.1.16.0
    64-bit Download | 32-bit Download

    ESET NOD32 Antivirus 13.1.16.0
    64-bit Download | 32-bit Download

    End-user license agreement

    By downloading an older version of this product you explicitly agree to the terms and conditions of the new End-user license agreement in your language. Otherwise, download and install the latest version of this product.

    ESET Smart Security Premium 12.2.31.0
    64-bit Download | 32-bit Download

    ESET Internet Security 12.1.34.0
    64-bit Download | 32-bit Download

    ESET NOD32 Antivirus 12.1.34.0
    64-bit Download | 32-bit Download

    ESET Smart Security Premium 11.2.63.0
    64-bit Download | 32-bit Download

    ESET Internet Security 11.2.63.0
    64-bit Download | 32-bit Download

    ESET NOD32 Antivirus 11.2.63.0
    64-bit Download | 32-bit Download


    Other language versions of ESET Windows home products

     

  3. When the download is complete, click Run to begin the installation, or navigate to the download file and double-click it to begin the installation.

  4. Follow the on-screen instructions in the Installation Wizard. For illustrated installation instructions, visit one of the following articles:

Languages
Last Updated: May 7, 2020

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