[KB6842] Upgrade to ESET Cyber Security and ESET Cyber Security Pro version 6.6 fails on previous versions of macOS (10.6 – 10.8)

Installation fails when upgrading ESET Cyber Security or ESET Cyber Security Pro version 6.5 to version 6.6
Version 6.6 is no longer supported on macOS 10.6 (Snow Leopard), 10.7 (Lion) and 10.8 (Mountain Lion)

To resolve the issue, follow the steps below:

Depending on your ESET product, delete one of the following files:
/Applications/ESET Cyber Security/Contents/Helpers/Uninstaller.app
or
/Applications/ESET Cyber Security Pro/Contents/Helpers/Uninstaller.app
Open the 6.5 installation file (either from a previously downloaded DMG file or from an installation CD/DVD).
Double-click Uninstall.
Restart your computer.
Download (or use an installation CD/DVD) and install ESET Cyber Security or ESET Cyber Security Pro version 6.5. During the installation in the Version Check step deselect the Download and install new version option.

Figure 1-1

By downloading an older version of this product you explicitly agree to the term and conditions of the new End-user license agreement:

Otherwise, please download the latest version of the product.

Select the ESET product you want to download and product language to download ESET Cyber Security product:

Last Updated: Aug 25, 2022