[KB8209] ESET home products compatible with Windows ARM (14.x – 15.x)

Solution

On March 28, 2022, ESET home products for Windows (ESET NOD32 Antivirus, ESET Internet Security and ESET Smart Security Premium) for Windows on ARM devices have been released.

You can activate your ESET product on  Windows on ARM with the same license as you would a 64-bit or 32-bit version of your product.

Due to system incompatibility, the following product features are not available on Windows on ARM devices:

  • Advanced Machine Learning (ESET NOD32 Antivirus, ESET Internet Security and ESET Smart Security Premium)
  • Deep behavioral inspection (ESET NOD32 Antivirus, ESET Internet Security and ESET Smart Security Premium)
  • Banking & Payment Protection (ESET Internet Security and ESET Smart Security Premium)
  • Secure Data (ESET Smart Security Premium) 

ESET Live Installer - supported operating system versions

The ESET Live installer automatically detects that your device is ARM and installs an ARM version of the ESET product you selected.

  • Windows 11 on ARM - supported today
  • Windows 10 21H2 on ARM - Full Support will start from April 15
  • Windows 10 21H1 on ARM or earlier - not supported, use the offline installer

Offline installer - supported operating system versions

All Windows on ARM versions are supported from March 28. If you use the version-specific installer (available under advanced download), make sure you select the ARM version (32-bit and 64-bit will not work.)

Use the latest version of Windows 11 on ARM

Before you install your ESET home product for Windows, ESET recommends that you update your operating system to the latest version. If you do not use the latest version, you may receive an error message.

Figure 1-1
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