[KB2997] Download and install ESET Mobile Security for Android (7.x–8.x)

Issue


Details

Click to expand

Before installing ESET Mobile Security

Finished installation but still need to activate?

Click here to view activation instructions


Solution

  1. Using your Android device, open the Google Play app and search for ESET Mobile Security. You can also visit the Google Play store using your computer and trigger your product to download to your device remotely.

  2. Tap Install.

Figure 1-1
  1. Tap Open when the installation is complete.

Figure 1-2
  1. Select your desired country and language and tap Next. By tapping Next, you agree to the terms of the End User License Agreement.

Figure 1-3
  1. Select your preference for ESET LiveGrid, the analytics, marketing data and ESET news and then tap Next.

Figure 1-4
  1. Sign in to your ESET HOME account. If you do not have an account, we recommend creating one, as it is required for the Anti-Theft feature and will help you manage your licenses.
    If you skip this step, you can also connect your device to ESET HOME later.
    You can sign in with your ESET HOME credentials, with a Google account or Apple ID connected to your account, or you can generate a QR code in ESET HOME and scan it with your device to connect it to ESET HOME.
    Follow the on-screen instruction to log in to ESET HOME.

     

Figure 1-5

Connect to ESET HOME via your Google account
  1. Select your Google account.

     

Figure 2-1
  1. You will be prompted to create a nickname for your device to identify it in ESET HOME. Type in the nickname and tap Next.

     

Figure 2-2
  1. If you have an available and suitable license in your ESET HOME, you can use this license to activate ESET Mobile Security. Select the license and tap Activate.

     

Figure 2-3
  1. When verification of your license is completed, Activation successful will be displayed. Tap Finish to close the window.

Figure 2-4


Connect to ESET HOME via a QR code
  1. This option requires you to have installed ESET HOME application on different device with camera. Open the ESET HOME app on that device.
  1. Tap the main menu button Next.

     

Figure 3-1
  1. Tap Scan a QR code.

     

Figure 3-2
  1. Tap Scan a QR code.

     

Figure 3-3
  1. Scan a QR code from the device on which you are installing ESET Mobile Security.

     

  1. If you have an available and suitable license in your ESET HOME, you can use this license to activate ESET Mobile Security. Select the license and tap Activate.

     

Figure 3-4
  1. When verification of your license is completed, Activation successful will be displayed. Tap Finish to close the window.

Figure 3-5


Connect to your ESET HOME account directly
  1. Tap Log in.

     

Figure 4-1
  1. Type in your email and password and click Log in.

     

Figure 4-2
  1. You will be prompted to create a nickname for your device to identify it in ESET HOME. Type in the nickname and tap Next.

     

Figure 4-3
  1. If you have an available and suitable license in your ESET HOME, you can use this license to activate ESET Mobile Security. Select the license and tap Activate.

     

Figure 4-4
  1. When verification of your license is completed, Activation successful will be displayed. Tap Finish to close the window.

    Figure 4-5


Create a new ESET HOME account
  1. Type in your email and password and click Create account. After creating an account, you will receive a verification email. Tap on the verification link in the email to finish creating the account.

     

Figure 5-1
  1. You will be prompted to create a nickname for your device to better identify it in ESET HOME. Type in the nickname and tap Next.

     

Figure 5-2


Continue without connecting to ESET HOME
  1. Tap Select your email address to select the email address to use with ESET Mobile Security.

     

Figure 6-1
  1. Select the email address and tap OK. If you want to use a different address, tap Cancel and type in the email address, you want to use.

     

Figure 6-2

  1. The next steps are dependent on the version of Android on your device.

    Android 10 and earlier users
    1. Review the information, tap Continue in the Allow access screen and then tap Allow. If you do not tap Allow, your installation will not continue. If you receive the "Screen overlay detected" message, you must resolve the permissions settings issue to close the Setup Wizard.

    Figure 1-6
    1. After the installation completes, you will see the following screen. You are now protected. If you have purchased a license, you can activate the premium features in ESET Mobile Security for Android anytime.

    Figure 1-7

    Android 11 and later users
    1. Tap Continue.

      Figure 1-8

       

    2. Tap ESET Mobile Security.

      Figure 1-9

       

    3. Tap the toggle next to Allow access to all files.

      Figure 1-10

       

    4. The Start-up Wizard is complete. Tap Start first scan.

      Figure 1-11