[KB6563] Install ESET Mobile Security for Android from an APK file

Issue

  • You purchased your ESET Mobile Security product from eset.com
  • You were directed by Technical Support to download the APK installer file

Solution

Amazon Kindle devices

If you have an Amazon Kindle device, install ESET Mobile Security directly from the Amazon store.

  1. Download the APK installation file.
  1. If you downloaded the installer (.apk file) to your computer, transfer it to your Android device using Bluetooth or USB. If you downloaded the installer directly to your Android device, continue to step 3.
     
  2. Press and hold the installer file link. Tap OK → Open.
Figure 1-1
  1. If you see the unknown apps installation warning, tap Settings and tap the slider bar next to Allow from this source. (If you already have unknown sources enabled, skip to step 5)
Figure 1-2

  1. Tap Install. If you are using Android 5, tap Next three times, then tap Install.
Figure 1-3
  1. Tap Open.
Figure 1-4

 

  1. Select your desired country and language and tap Next. By tapping Next, you agree to the terms of the End User License Agreement.
Figure 1-5
  1. Select your preference for ESET LiveGrid, the Customer Experience Improvement Program and ESET news and then tap Next.
Figure 1-6
  1. To use another email address without syncing a new email account to your device, skip to step 10. Otherwise, tap Select your email address.

    1. If you already purchased a license, select the email address you entered when purchasing ESET Mobile Security. If you purchased your license through Google Play, select your Gmail account. This is the email address that will receive password reset emails from ESET if you forget your security password and need to unlock your device.
  1. Tap OK.
  1. Tap Next and skip to step 11.
Figure 1-7
 
  1. To use a different email address without adding the email account to your device, tap Next.

    1. Tap Cancel.

    2. Type your email address in the Email field.

If you already purchased a license, select the email address you entered when purchasing ESET Mobile Security. If you purchased your license through Google Play, select your Gmail account. This is the email address that will receive password reset emails from ESET if you forget your security password and need to unlock your device.

  1. Tap Next.

 

Figure 1-8

 

  1. To begin using ESET Mobile Security and start scanning your device for malicious software, tap Trial.

Purchase a license to use premium features

Premium features including Anti-Theft, Call Filter, Security Audit, Anti-Phishing, App Lock, Connected Home Monitor, Payment Protection and Remote Wipe are only available to users with a paid license. Click here for instructions to upgrade to premium.

Figure 1-9
  1. Review the information and tap Continue in the Allow access screen and tap Allow. If you do not tap Allow, your installation will not continue. If you receive the "Screen overlay detected" message, you must resolve the permissions settings issue to close the Setup Wizard.
Figure 1-10
  1. If you have purchased a license, activate ESET Mobile Security for Android.
SMS Features

 To access features that use SMS services in ESET Mobile Security downloaded from Google Play, you need to install the ESET SMS Tool application. For more information, visit the ESET SMS tool documentation or our Knowledgebase article.