[KB6565] Install ESET Mobile Security from the Amazon Appstore
Issue
- Install ESET Mobile Security for Android on a Kindle tablet
- Install ESET Mobile Security on any device from the Amazon Appstore
Solution
- Before installing ESET Mobile Security
- Download ESET Mobile Security from Amazon Appstore
- Log in to ESET HOME
- Upgrade your license to Premium
I. Before installing ESET Mobile Security
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Uninstall previous builds: If you have an earlier version of ESET Mobile Security installed, make sure to uninstall previous builds before continuing. Which version do I have?
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Create an Amazon Appstore Account: To download ESET Mobile Security from Amazon Appstore you must have an Amazon Appstore account. Your Amazon Appstore license purchase will allow you to download and install ESET Mobile Security on up to 5 separate devices using the same account email.
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Amazon Appstore users must have 1-Click settings enabled: View instructions to edit 1-Click settings on Amazon.com help.
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Tablet users: ESET Mobile Security functions differently on tablets, visit our Knowledgebase article for details.
II. Download ESET Mobile Security from Amazon Appstore
- Using your Android device, open the Amazon Appstore and search for ESET Mobile Security. Tap the ESET icon. You can also visit the Amazon.com Appstore using your computer and trigger your download remotely.
Figure 1-1 -
Tap Download and if the installation does not start automatically, tap Install.
Figure 1-2 -
If this is the first time you install an app from Amazon Appstore, tap Allow.
Figure 1-3 -
Wait for the installation to finish and tap Open.
Figure 1-4 -
Tap Allow All to enable ESET LiveGrid and Customer Experience Improvement Program. Tap Next to skip this step.
Figure 1-5 - If the app requests access to read phone information, tap Continue → Allow. Otherwise, skip to the next step.
Figure 1-6 - Select a language and country and tap Next.
Figure 1-7 -
Type your email address and tap Select. On some devices, users will have the option to tap Select your email address, tap the email account that you want to use and then tap Select.
To use a different email account without adding the account to your device, tap Select your email address → Cancel. Repeat this action twice. Type your email in the Email field and tap Select to continue.
Figure 1-8 -
Tap Start first scan.
Figure 1-9 -
If the app requests access to read files, tap Continue → Allow. Otherwise, skip to the next step.
Figure 1-10
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If you have purchased a license, activate ESET Mobile Security for Android.
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After you activated ESET Mobile Security, Configure Anti-Theft protection and add a Trusted Friend to your device. You can use a Trusted friend's phone and your enabled Anti-Theft account to help you reset your Security password and restore access to your device if you forget or lose your Security password.
III. Log in to ESET HOME
- Open ESET Mobile Security for Android.
- In the ESET HOME account window, tap Details.
- Tap Continue with email.
- Type your ESET HOME email and password. Tap Log In.
IV. Upgrade your license to Premium
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Tap Upgrade.
Figure 3-1 -
Tap Monthly or Yearly to upgrade.
Figure 3-2 -
Follow the on-screen instructions to complete your purchase through the Amazon Appstore.
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When ESET Mobile Security is activated, Configure Anti-Theft protection and add a Trusted Friend to your device. You can use a Trusted friend's phone and your enabled Anti-Theft account to help you reset your Security password and restore access to your device if you forget or lose your Security password.
