[KB3529] Repair app data in ESET Mobile Security for Android (7.x - 8.x)
Issue
- You want to revert to an earlier version of the detection engine to repair an issue with ESET Mobile Security for Android
- ESET Mobile Security crashes or cannot load
Solution
-
From the home screen of your Android device, tap Settings.
Figure 1-1 -
Tap Apps → ESET Mobile Security.
Figure 1-2 -
Tap Storage → Manage space.
Figure 1-3 -
Tap Clear Data. This resets all ESET Mobile Security settings and permissions. Next time you open the app, ESET Mobile Security downloads all the module and detection engine updates.
Figure 1-4
Last Updated: Nov 11, 2022
