Solution
You can subscribe to ESET Knowledgebase Support News, Customer Advisories and Solutions notifications to receive emails automatically when new content is published to these channels. The sections below include links to subscribe to each of these informative channels.
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Once you have subscribed, we recommend that you whitelist the email address feedpress@newsletter.feedpress.com to ensure that newsletters or alert notifications are received in your primary mailbox. If you are not receiving newsletters, please check your Spam, Social or Promotional mailboxes to ensure newsletters are not being redirected.
Support News
The ESET Knowledgebase Support News channel publishes regular updates about ESET product releases and service releases, allowing ESET users and partners to follow along with new developments.
Each newsletter links to additional information about new product versions including a comprehensive changelog that details:
- New product features
- Bugfixes
- Known issues
- Support resources for existing users
Click Subscribe below and type in your email address to begin receiving the Support newsletter.
Customer Advisories
ESET Customer Advisories include important information for more technical ESET users and notes about technical changes to ESET products. Some examples include:
- Module reviews—a catalog of specific changes made to ESET product modules in recently distributed updates.
- Cyber Security updates—Information about operating system vulnerabilities, product compatibility and other technical updates.
Solutions
Subscribe to the Solutions channel to be notified when changes are made to the Knowledgebase article [KB332] Ports and addresses required to use your ESET product with a third-party firewall.
Each post and newsletter will include a brief summary of the changes that were made such as:
- New or removed hostnames, IP addresses, ports, services, etc.
Subscribe to Solutions by email to begin receiving the Solutions newsletter.
ESET Status Portal
Stay informed about incidents and planned maintenance affecting the ESET cloud services.
You can subscribe to ESET Status Portal (RSS) to receive notifications automatically when new content is published on this channel.
Knowledgebase Alerts
ESET Knowledgebase alerts are published to notify ESET users and partners about important security issues or ESET product issues that could potentially affect them such as:
- New malware threats
- Potential conflicts with operating systems
- Issues in ESET products
As of now, the alerts are visible on every page at support.eset.com. The subscribe option is not available at the moment.
