Issue
Solution
Business users: Click here for instructions
Export your configuration as an XML file
-
Click Setup → Import/Export settings.
- Select Export settings, click the Browse icon ... to choose a filename and location for your configuration
.xml
file, and then click Export. Save the.xml
file to a shared or portable drive if you plan on exporting these settings to another computer.
Import your settings to another computer
-
To import your ESET product settings from one computer to another, repeat steps 1 and 2 (above) on the second computer.
-
Select Import settings, click the Browse icon ... to navigate to the
.xml
file that you want to import (stored on a public drive or a USB flash drive) and click Import. Your second computer will now be configured identically to the first.
Submit a configuration .xml file to ESET Customer Care
To better assist you with a case, ESET Customer Care may request an .xml
file containing the settings for your ESET product. Reply to this request and attach the .xml
file you created in Part I.