Issue
Solution
Business users: Click here for instructions
Export your configuration as an XML file
-
Click Setup → Import/Export settings.
Figure 1-1
- Select Export settings, click the Browse icon ... to choose a filename and location for your configuration
.xmlfile, and then click Export. Save the.xmlfile to a shared or portable drive if you plan on exporting these settings to another computer.
Figure 1-2
Import your settings to another computer
-
To import your ESET product settings from one computer to another, repeat steps 1 and 2 (above) on the second computer.
-
Select Import settings, click the Browse icon ... to navigate to the
.xmlfile that you want to import (stored on a public drive or a USB flash drive) and click Import. Your second computer will now be configured identically to the first.
Figure 2-1
Submit a configuration .xml file to ESET Customer Care
To better assist you with a case, ESET Customer Care may request an .xml file containing the settings for your ESET product. Reply to this request and attach the .xml file you created in Part I.
