[KB2213] Transfer my ESET product to a new computer or device (15.x–16.x)

Issue

  • Transfer or move your ESET product to a new device

Solution

  1. Uninstall any non-ESET antivirus software on your new computer or device.

    It is very important that you uninstall any antivirus software that is currently installed on the machine that you want to install ESET on.

    After identifying the antivirus product installed on your new computer or device (if any), uninstall it using one of the uninstallers from one of the following Knowledgebase articles:

  1. Install your ESET product on your new computer or mobile device.

    Click the link for your ESET product to view a Knowledgebase article with step-by-step instructions:

  1. Uninstall ESET from your old device.
Your old device is not working

If your old device is not working, disconnect the device from your license via ESET HOME.

Click the link for your ESET product to view a Knowledgebase article with step-by-step instructions: