Issue
- You receive the “This installation package is not supported by this processor type” error message
- ESET Technical Support has directed you to this article to learn whether your system is 32-bit, 64-bit or ARM
Details
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If you do not have your Activation Key, visit our Lost subscription page to retrieve it. Your active (non-expired) ESET subscription includes both the 32-bit, 64-bit and ARM versions of your ESET product.
Solution
Business users: Which version (32-bit or 64-bit) of ESET endpoint products should I download?
Windows 10 and later
Press the Windows
key + Q key, type Control Panel into the search bar and select Control Panel. Click System.Your system type is displayed in the System section.
Click the appropriate link for your system to download the ESET product installer.
