[KB3277] Log in to an ESET HOME online account

Issue

Solution

Getting started with ESET Anti-Theft: Step 3 of 4 ← Optimization | Troubleshooting

Log in to an ESET HOME account

  1. Open ESET HOME.

  2. Type your ESET HOME account email address and password and click Log in.

If you do not have an ESET HOME account:

Figure 1-1
  1. Click the feature you want to access.
Figure 1-2

Troubleshooting tips

If you are experiencing ESET HOME login issues, they are most likely due to entering the incorrect username and password:

  • The username and password were created after ESET NOD32 Antivirus, ESET Internet Security, or ESET Smart Security Premium was installed
  • The username and password (for example, EAV-12345678) are different from the credentials you received from ESET after purchasing your ESET product
  • The username and password are different from your ESET online store credentials
Figure 2-1