[KB3133] Export or import ESET configuration settings in home and small office applications for Windows using an .xml file

Issue

Solution

Related solution: Endpoint users through ESET PROTECT or ESET PROTECT On-Prem

Export your configuration settings as an .xml file

1. Open the main program window of your ESET Windows home or small office application.

2. Click Setup → Export settings.

   

3. Click the browse button (three dots) next to the input field and choose a location and name for the configuration settings file, or type the file path manually into the input field. Ensure the file is saved as an .xml file. Click Export.

   

4. If you plan on importing the configuration settings to a different computer, save the exported configuration settings .xml file to a shared or portable drive.

Import your configuration settings to a different computer

1. Open the main program window of your ESET Windows home or small office application on the computer where you want to import the configuration settings.

2. Click Setup → Import settings.

   

3. Click the browse icon (three dots) next to the input field and navigate to the configuration settings .xml file to be imported and select it, or type the file path manually into the input field. Click Import. Your ESET Windows home or small office application on the current computer will be configured identically to the application on the computer where you exported the configuration settings .xml file.

   

Submit a configuration settings .xml file to ESET Technical Support

ESET Technical Support may request an .xml file containing the configuration settings of your ESET Windows home or small office application to better assist you. Export the configuration settings of your ESET application and attach the exported.xml file to your request.