[KB7727] Install or upgrade ESET Endpoint Security or ESET Endpoint Antivirus on a client workstation (Windows)

Issue

Download and install ESET Endpoint Security or ESET Endpoint Antivirus on client workstations
Upgrade earlier versions of ESET endpoint products to the latest version

Solution

Mac users: Install ESET Endpoint Security for macOS or ESET Endpoint Antivirus for macOS on a client workstation

ESET PROTECT/ESET PROTECT On-Prem users: Deploy or upgrade ESET endpoint products using ESET PROTECT or ESET PROTECT On-Prem

Click the appropriate link for your system in the table below to download the ESET Endpoint Security or ESET Endpoint Antivirus installer file:

Which version (32-bit, 64-bit, ARM 64-bit) of ESET endpoint products should I download?

Thin installers

The tables below contain download links for thin installers for ESET endpoint products.

After the thin installation, the ESET endpoint product automatically downloads the modules. If there is an internet connectivity issue during the installation, the ESET endpoint product will show a red message indicating the problem with module updates. Click Update → Check for updates to initiate a module update.

You can download full MSI installers for ESET endpoint products.

Product	64-bit	32-bit	ARM 64-bit
ESET Endpoint Security installer without AV Remover (.msi)	Download	Download	Download
ESET Endpoint Security installer with AV Remover (.exe)	Download	Download	–

Product	64-bit	32-bit	ARM 64-bit
ESET Endpoint Antivirus installer without AV Remover (.msi)	Download	Download	Download
ESET Endpoint Antivirus installer with AV Remover (.exe)	Download	Download	–

Create a new folder for the installation package and save or move the installer to this folder before running it. The step-by-step Installation Wizard shown below is related to the ESET Endpoint Security with ESET AV Remover.

Different Installation Wizards

The step-by-step Installation Wizard below is related to the ESET Endpoint Security with ESET AV Remover.

Note that the Installation Wizard for the ESET Endpoint Security without ESET AV Remover looks slightly different and does not include ESET AV Remover settings.

Double-click the installer file you downloaded to launch the Setup Wizard. If you are using Windows User Account Control (UAC), you will be prompted by additional dialog boxes during installation. When prompted, confirm you want to install ESET and any associated device drivers.
Select the preferred language from the drop-down menu. Optionally, select or deselect the check box next to I want to uninstall incompatible security products if you want to use the ESET AV Remover. Click Continue.

Figure 1-1
Read the ESET AV Remover License agreement and click Accept.

Figure 1-2
ESET AV Remover will notify you if any apps need to be removed. Click Continue.

Figure 1-3
If no applications are found, click Continue to Installation.

If you need to remove an app, bookmark this article, return to it following a computer restart and then follow the on-screen instructions to remove the app. Continue from step 8 below when you are finished.

Figure 1-4
Click Allow all and continue. You can later change these settings in the Advanced Settings.
- What is ESET LiveGrid?
- What is a potentially unwanted application?
Figure 1-5
Click Done.

Figure 1-6
Click Use a purchased License Key to activate your product.

Activate your product

Your ESET product communicates with internet resources over standard HTTP protocol on Port 80. To activate your product, ESET activation servers must be accessible.

Which ports and addresses on my third-party firewall must be open to allow full functionality of my ESET product?

Figure 1-7
Type or copy/paste your License Key and click Continue.

If you do not have your ESET-issued License Key, recover it.

Figure 1-8
Click Done.

Figure 1-9
Your ESET Windows endpoint product has been installed successfully.

Figure 1-10