[KB6973] Disable Windows update notifications in ESET endpoint products

Issue

• Your ESET product notifies you with a yellow or red icon and displays the notification "Operating system is not up to date"

Solution

Mac Users: click to view instructions

 ESET PROTECT On-Prem users: Perform these steps in ESET PROTECT On-Prem

1. Open ESET Endpoint Security or ESET Endpoint Antivirus. Open my ESET product.

2. Press F5 to enter Advanced setup.

3. Click Tools, expand Microsoft Windows update and select No updates from the Notify about Microsoft Windows system updates drop-down menu. Click OK when you are finished.

Manually update Windows drivers

Windows operating system update delivery may cause some device or driver updates to fail during a normal operating system update. Your ESET product will continue to notify you of available updates. To resolve this issue, perform a manual update of these devices and drivers.

If you know which driver or device failed to update, follow the steps below to manually update them:

1. Press the Windows key + Q, type Device manager into the Search field and click Device manager.

2. Click View → Show hidden devices.

3. Navigate to the driver or device that requires a manual update, right-click it, and select Update Driver Software or Update driver from the context menu.

4. Click Search automatically for updated driver software. If an update is available, it will automatically be installed. In some cases, a system restart may be required to allow the updated driver to load.