[KB8050] Disable Windows update or Windows Firewall notifications in ESET PROTECT or ESET PROTECT On-Prem

Issue

Required user permissions

This article assumes that you have the appropriate access rights and permissions to perform the tasks below.

If you use the default Administrator user or are unable to perform the tasks below (the option is unavailable), create a second administrator user with all access rights.

Solution

macOS users

Endpoint users

Update Windows 10 and later drivers

On machines with Windows 10 and later, it may be necessary to manually update certain devices or drivers.


Disable Windows Update notifications

  1. Click Policies, select the desired Built-in policy, click the policy you want to modify and click ActionsEdit.

    Figure 1-1
  2. Click SettingsUser InterfaceNotifications, expand Microsoft Windows Update and select No updates from the Notify about Microsoft Windows system updates drop-down menu.

    Figure 1-2
  3. Click Finish.


Disable Windows Security Center Alerts

  1. Click Policies and select the ESET Management Agent policy assigned to the client computers on which you want to disable Windows Security Center alerts. Then click ActionsEdit.

    Figure 2-1
  2. Click Settings, expand Advanced Settings, and in the Operating System section, disable the toggle next to Report if operating system is not up-to-date. Click Finish.

    Figure 2-2

Disable Windows Firewall notifications

  1. Click Policies and select the ESET Management Agent policy assigned to the client computers on which you want to disable firewall alerts from Windows Security Center. Then click ActionsEdit.

    Figure 3-1
  2. Click Settings, expand Advanced Settings, and in the Operating System section, disable the toggle next to Report network firewall issues. Click Finish.

    Figure 3-2
Monitoring of the ESET Firewall remains functional

Monitoring of the ESET Firewall is fully functional after you disable Windows Firewall notifications.


Manually update Windows 10 drivers

In Microsoft Windows 10, the operating system update delivery may cause some device or driver updates to fail during a normal operating system update. Your ESET product will continue to notify you of available updates. To resolve this issue, perform a manual update on these devices and drivers.

  1. On your keyboard, press the Windows key and type device manager into the search bar. Click Device Manager.

  2. Click View Show hidden devices.

  3. Navigate to the driver or device that requires a manual update, right-click it, and click Update driver from the context menu.

  4. Click Search automatically for updated driver software. If an update is available, it will be installed automatically. In some cases, a system restart may be required to allow the newer driver to load.