Issue
- Resolve the "Safe Banking & Browsing not functional", "Protected browser could not be started", or
0x847695d0error - Disable and re-enable Safe Banking & Browsing
- Use the Secure all browsers feature
Details
Click to expand
Safe Banking & Browsing is an additional layer of protection designed to protect your financial data during online transactions. For more information, see Safe Banking & Browsing.
Solution
Disable and re-enable Safe Banking & Browsing
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Open the main program window of your ESET Windows home or small office product.
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Click Setup → Security Tools.
Figure 1-1 -
Click the toggle next to Safe Banking & Browsing.
Figure 1-2 -
Click the drop-down menu and select Disable permanently. Click Apply.
Figure 1-3 -
Restart your device. Ensure you have this article saved in your browser before you restart your computer.
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Re-open the main program window of your ESET Windows home or small office product.
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Click Setup → Security Tools.
Figure 1-4 -
Click the toggle next to Safe Banking & Browsing.
Figure 1-5 -
Relaunch the Safe Banking & Browsing protected browser window. To avoid website redirection, use the Secure all browsers feature.
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If the issue is still not resolved manually uninstall your ESET Windows home or small office product and install it again.
Use the Secure all browsers feature
Without the Secure all browsers feature, your ESET Windows home or small office product launches a Safe Banking & Browsing protected browser window in your current browser when you visit a known banking website, which causes redirection. The Secure all browsers feature prevents the redirection by starting all supported browsers in a secure mode.
To enable the Secure all browsers feature, follow the steps below:
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Open the main program window of your ESET Windows home or small office product.
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Click Setup → Security Tools.
Figure 2-1 -
Click the toggle next to Secure all browsers to enable it.
Figure 2-2
