[KB5657] Use ESET Banking & Payment protection



Click to expand

A system restart is required after installing ESET Internet Security or ESET Smart Security Premium to allow the full functionality of the Banking and Payment protection feature. Using the secure browser without restarting will still protect users from potential security risks, but it will not encrypt the data from keyloggers.


Video Tutorial

Banking & Payment Protection ensures that all online transactions are protected in a trusted and secure environment.

ESET Internet Security and ESET Smart Security Premium each contain a built-in list of pre-defined websites that will trigger the ESET-protected browser. The secure browser encrypts the communication between your keyboard and browser to provide additional security against keyloggers for banking transactions, credit card numbers, and other sensitive personal data.

System Requirements

See our Online Help topic for supported browser information. 

Known Issues

  • Some older 64-bit versions of Chrome may not be supported – we recommend a later version of the browser.
  • To ensure compatibility, the latest versions of browsers may not be supported on the initial release. If you have updated your browser to the latest version that is not supported, you can open and use the secured browser.
  • A browser started from the Windows Metro environment is not supported.
  • Windows XP and Windows Vista are not supported.
  • The Banking and Payment protection webpage does not load – we recommend uninstalling and reinstalling your ESET product. 

Open the Banking & Payment protection secured browser

ESET Internet Security
  1. Open the main program window of your Windows ESET product.

You can open the secured browser directly from the Home tab. You can also open the installed ESET Banking & Payment protection application from your Desktop.

Figure 1-1
ESET Smart Security Premium
  1. Open the main program window of your Windows ESET product.

  2. Click Tools → Banking & Payment protection to open the secured browser.

Figure 1-2
  1. The ESET Banking & Payment Protection secured browser opens with a green border surrounding it and the Secured by ESET tag.
Figure 1-3

If you are accessing the ESET Banking & Payment Protection secured browser using Remote Desktop Protocol (RDP), a notification will be displayed in the browser window.

Figure 1-4

Access your banking website

Pre-defined list of websites

ESET Smart Security Premium and ESET Internet Security contain a pre-defined list of websites that will trigger the ESET Banking & Payment Protection prompt.

Access your preferred banking or payment website. If the website is in the pre-defined list of websites, ESET Banking & Payment Protection will ask you whether you want to open the website with secured browser. Before you continue on the website, you can make a selection from the two settings described below. When done, click Yes, open secured browser.

    • Remember choice for this website – the ESET Banking & Payment protection secured browser opens automatically the next time you visit this website.
    • Ask every time – you will see the ESET Banking & Payment protection Continue browsing with more protection? prompt each time when you navigate to this website.
Figure 2-1

Add or remove banking websites

You can add a website or edit the list of protected websites that will automatically trigger the ESET Banking & Payment Protection secured browser to open.
  1. Open the main program window of your Windows ESET product.
  2. Press the F5 key on your keyboard to open Advanced setup.

Secure all browsers

When Secure all browsers is enabled, all supported browsers start in a secure mode. This enables you to browse the internet, access internet banking, and make online purchases and transactions in one secure browser window without redirection.

Read more about Secure all browsers.

Secure all browsers and Enable protected websites redirection

You cannot enable Secure all browsers and Enable protected websites redirection option at the same time, only one must be selected.

  1. Click Web and Email → Banking & Payment protection and click the slider bar next to Enable protected websites redirection. A browser restart is needed for this change to take effect.

Figure 3-1
  1. Click Edit next to Protected websites.
Figure 3-2
  1. In the Protected websites window, click Add and type or copy/paste the banking website page in the respective field. You can also click Edit or Delete to edit or remove existing websites. In the Add website window, select the option how you want to open the website (in this example, Secured browser is selected). Click OK OKOK to close the windows and leave the Advanced setup. 
Figure 3-3