[KB8297] Create or edit firewall rules for managed devices running ESET business applications through ESET PROTECT or ESET PROTECT On-Prem

Issue

Required user permissions

This article assumes that you have the appropriate access rights and permissions to perform the tasks below.

If you are unable to perform the tasks below (the option is unavailable), create a second administrator user in ESET PROTECT or ESET PROTECT On-Prem with all access rights.

Create, edit or remove firewall rules for managed devices running ESET business applications through ESET PROTECT or ESET PROTECT On-Prem
Manage firewall rules for managed devices running ESET business applications through ESET PROTECT or ESET PROTECT On-Prem

Details

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Firewall rules are sets of conditions used to test all network connections and the actions assigned to them. Using Firewall rules, you can define the action that is taken when different types of network connections are established.

Solution

Related solution: Non-managed users

Firewall rules configuration

You can configure firewall rules for managed devices using Common Features, ESET Endpoint for Windows, or ESET Server Security for Windows Server policies.

Open the ESET PROTECT Web Console.
Open policies overview.

ESET PROTECT

Click Configuration → Advanced setup.

ESET PROTECT On-Prem

Click Policies.
Select the policy that is applied to the devices where you want to create or edit firewall rules: below Policies, click the respective policy category, click the policy and click Edit.
Click Settings, expand Protections, click Network access protection, expand Firewall and click Edit next to Rules.
To create a rule, click Add. Alternatively, select a rule and click Edit, Remove, Copy, or the arrows to perform the action you want.

Rule priority

The order of rules in the Rules list determines their priority: the rule at the top has the highest priority. To change a rule's position, select the rule and click the arrow to move it up or down one place. To move a rule directly to the top or bottom of the list, select the rule and click the respective double arrow.
If needed, modify the rule name and ensure that the Enabled toggle is enabled. Configure the rule parameters as needed and click Save. For more information, see Adding or editing Firewall rules.
Click Save → Finish.