[KB6977] Create or edit firewall rules for client workstations in ESET Endpoint Security (9.x – 10.x)

Issue

  • Create, edit, or delete a firewall rule for client workstations running ESET Endpoint Security

Solution

 ESET Security Management Center (ESMC) users: Perform these steps in ESMC

  1. Open ESET Endpoint Security. Open my ESET product.

  2. Press the F5 key to access Advanced setup. Click Network Protection → Firewall, expand Advanced and then click Edit next to Rules.

Figure 1-1
  1. Click Add and set the parameters for your rule in the General, Local, and Remote tabs.
Figure 1-2

Editing and removing rules

To edit a rule: Select the rule you want to modify and click Edit.
To delete a rule: Select the rule you want to delete and click Delete.

  1. Set any combination of the following parameters in the General tab to define your new rule:
    • Type a name for your rule into the Name field.
    • Select Both, In or Out from the Direction drop-down menu.
    • Select Allow, Deny or Ask from the Action drop-down menu.
    • The Protocol and Profile settings are not mandatory but can be used to more precisely target a rule.
    • Use the Logging severity drop-down menu to set your preference for the types of events to log. Select None to record no logs when this rule is triggered. Diagnostic will log all events. Information will log notifications about updates. Warning will log warning notifications not related to system errors.
    • Select the check box next to Notify user to have ESET Endpoint Security display a notification when the rule is triggered.
Figure 1-3
  1. Set the following parameters in the Local tab:
    • Port: specify a port or range of ports this rule will target. Multiple entries must be delimited by a comma, or you can specify a range of ports, for example, 1000-2000.
    • IP: specify an IP address or range this rule will target.
    • Zones: click Add to specify zones where this rule will apply.
    • To target a specific application with your rule, click browse (...) under Application, navigate to the .exe file for the target application and then click Open.
    • To target a specific service with your rule, use the Service drop-down menu to select the target services from services running on your computer.
Figure 1-4
  1. Set the following parameters in the Remote tab:
    • Port: specify a port this rule will target. Multiple entries must be delimited by a comma, or you can specify a range of ports, for example 1000-2000.
    • IP: specify an IP address or range this rule will target.
    • Zones: click Add to specify zones where this rule will apply.
Figure 1-5
  1. When you are finished making changes to rule parameters, click OK. Your new rule will appear in the Firewall rules window. Click OK again to close the Firewall rules window.
Figure 1-6
  1. Click OK to save your changes and exit Advanced setup.