[KB6272] Import passwords and other data into ESET Password Manager

Issue

Import passwords and other data into the ESET Password Manager browser extension or mobile app

Solution

ESET Password Manager is discontinuing

ESET will discontinue Password Manager. The End of Sales date was October 21, 2025. After this date, customers cannot purchase a new subscription with Password Manager, and there will be no replacement app from ESET.

The End of Life date for Password Manager is October 18, 2027. After this date, Password Manager will stop working and all data will be deleted.

For more information, see the ESET End of Life announcement.
To keep your data, export your saved passwords and import them into another password manager of your choice.

ESET Password Manager browser extension or mobile app

The procedure described in this article applies to both the ESET Password Manager browser extension and the mobile app.

Screenshots used in this article are from the ESET Password Manager browser extension only.

Open the ESET Password Manager browser extension or mobile app and log in. Mobile users will be requested to set up and use a PIN code.
- Browser extension: Click the ESET Password Manager icon in the top right corner of your browser, next to the web browser field. Click the Menu icon → Settings.
- Mobile app: Open the ESET Password Manager app on your mobile device. Tap the Menu icon → Settings.
  
  Figure 1-1
Scroll down and click/tap Import data.

Figure 1-2
Select a vendor of the other password manager or web browser from the Choose file drop-down menu and click/tap Choose file.

Figure 1-3
Navigate to the import file.
- Browser extension: Select the import file and click Open.
- Mobile app: Tap the import file to select the import file.
Use the supported format to import passwords

Different password manager vendors require different file types. Ensure the supported format (.csv or .json) is used to import passwords into ESET Password Manager.

Figure 1-4
Confirm the correct file was selected and click/tap Continue. If you created a File protection password during the export process, type the File protection password into the respective field and click/tap Continue.

Figure 1-5
When the import is completed, all saved passwords will appear in the Accounts section. Click/tap the Menu icon and click/tap Accounts.

Figure 1-6