[KB3195] Restore a quarantined file in ESET Windows home products

Issue

Access a file that has been quarantined by ESET
A file that you know to be safe has been quarantined by ESET

Details

In the event that your ESET product has quarantined a file you know to be safe, you must manually exclude the file from the Real-time and On-demand scans to prevent it from being quarantined again.

Solution

1. Open the main program window of your ESET Windows product.
2. Click Tools → More tools.
  
  Figure 1-1
3. Click Quarantine.
  
  Figure 1-2
4. Select the file you want to restore and click Restore.
  
  Restore and exclude from scanning
  
  If you want this file excluded from all future scans, right-click the file and select Restore and exclude from scanning from the context menu.
  
  Figure 1-3
5. When prompted, click Yes to confirm.
  
  Figure 1-4