[KB3133] Import or export ESET configuration settings using an .xml file

Issue

Solution

Business users: Click here for instructions

Export your configuration as an XML file

  1. Open the main program window of your Windows ESET product.

  2. Click Setup Import/Export settings.

Figure 1-1
  1. Select Export settings, click browse icon ... to choose a filename and location for your configuration .xml file, and then click Export. Save the .xml file to a shared or portable drive if you plan on exporting these settings to another computer.
Figure 1-2

Import your settings to another computer

  1. To import your ESET product settings from one computer to another, repeat steps 1 and 2 (above) on the second computer.

  2. Select Import settings, click browse icon ... to navigate to the .xml file that you want to import (stored on a public drive, a USB flash drive, etc.) and click Import. Your second computer will now be configured identically to the first.

Figure 2-1

Submit a configuration .xml file to ESET Customer Care

To better assist you with a case, Customer Care may request an .xml file containing the settings for your ESET product. Reply to this request and attach the .xml file you created in Part I.