[KB6276] Download and Install ESET Internet Security (14.x–15.x)

Issue

Solution

Special installation types

The links below contain additional information for special types of installations:

Download and install ESET Internet Security

  1. Uninstall any previously installed antivirus software on your system.

  2. Download the ESET Internet Security installer file and double-click the installer file to begin the installation.

Installation CD

If you have an installation CD, insert it into your computer (if the installation does not begin automatically, click Start → Computer and double-click the ESET disc icon).

  1. Select preferred language from the drop-down menu and click Continue.
Figure 1-1
  1. ESET recommends enabling all protection and installation settings. Click Allow all and continue. Before you proceed, you can review the End User License Agreement and Privacy Policy.

Figure 1-2
  1. After the Installation Wizard appears, click Create account to create your ESET HOME account. Using ESET HOME enables you to manage multiple features of your ESET home products from one source. 

If you want to skip creating an ESET HOME account, complete the following installation steps.

Already have an ESET HOME account?

If you already have created an ESET HOME account, complete the following installation steps. For information on how to log in with Google/Apple IDs or with a QR code, see our Online Help topic.

ESET HOME email and password

Your ESET HOME account is not the same as your ESET eStore My Account. Your ESET HOME email and password can be different than your ESET eStore email and password.

Figure 1-3
  1. Type an email and password that will be used with the ESET HOME account. Select a country from the Country drop-down menu. Optionally, select the check box to receive ESET special offers and click Create account.

Figure 1-4
  1. You will receive a verification email in the inbox of the email associated with your ESET HOME account. Click Confirm registration in that email.

Figure 1-5
  1. Type your ESET HOME email and password and click Log in to activate your ESET HOME account. 

Figure 1-6
  1. Return to the ESET Internet Security Installation Wizard. Type a name that will be associated with your device to the Device name field and click Continue.

Figure 1-7
  1. Type or copy/paste in your License Key and click Continue.
Figure 1-8
  1. Click Continue. You have the option to select a different product during or after installation.
Figure 1-9
  1. Click Done to exit the Installation Wizard. You can now view your license details and manage features in your ESET home product from your ESET HOME account.

Figure 1-10
  1. ESET Internet Security is now installed and fully functional. You will be prompted to enable additional ESET security tools. You can set up Parental Control and Anti-Theft.

Figure 1-11

Your ESET product will automatically use your computer's Windows network setting to determine if you are using a public or a home or office network to determine the appropriate firewall protection levels. To change your firewall protection level for a given network, visit Change network connection firewall setting in ESET Windows home products.


Log in to your ESET HOME account and complete the installation

  1. Type your ESET HOME email address and password and click Log in.

For information on how to log in with Google/Apple IDs or with a QR code, see our Online Help topic.

Figure 2-1
  1. Type a name for your device in the Device name field and click Continue.

Figure 2-2
  1. Select the license for the ESET Windows home product you want to activate and click Continue.

Figure 2-3
  1. Click Continue. You have the option to select a different product during or after installation.
Figure 2-4
  1. Click Done to exit the Installation Wizard. You can now view your license details and manage features in your ESET home product from your ESET HOME account.

Figure 2-5
  1. ESET Internet Security is now installed and fully functional. You will be prompted to enable additional ESET security tools. You can set up Parental Control and Anti-Theft.

Figure 2-6

Your ESET product will automatically use your computer's Windows network setting to determine if you are using a public or a home or office network to determine the appropriate firewall protection levels. To change your firewall protection level for a given network, visit Change network connection firewall setting in ESET Windows home products.


Skip creating an ESET HOME account and complete the installation

  1. Click Skip login.
Figure 3-1
  1. Click Use a purchased License Key. If you do not have a license key yet, click Skip activation in the bottom right corner.
Figure 3-2
  1. Type or copy/paste in your license key, click Continue and complete the installation steps here.
Figure 3-3

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