[KB7915] Add or remove password protection of ESET security product settings from ESET PROTECT or ESET PROTECT On-Prem

Issue

Required user permissions

This article assumes that you have the appropriate access rights and permissions to perform the tasks below.

If you use the default Administrator user or are unable to perform the tasks below (the option is unavailable), create a second administrator user with all access rights.

Solution

Add password protection for ESET security product settings

Password protection

To uninstall, repair, or upgrade a password-protected ESET security product, you must enter the password.

  1. Open ESET PROTECT or ESET PROTECT On-Prem

  2. Click Policies and select the check box next to the policy you want to modify. Click ActionsEdit.

    Figure 1-1
  3. Click SettingsUser Interface and expand Access Setup. Click Set next to Password protected settings (for the Endpoint version).

    Figure 1-2
  4. Type the password in the New password and Confirm password fields. Click OK to save your changes.

    Figure 1-3
  5. Click Finish to save your changes. Client computers will receive the changes the next time they connect to the ESET PROTECT Server.

    Figure 1-4

Remove password protection for ESET security product settings

  1. Follow steps 1-3 from the previous section.

  2. Click SettingsUser Interface and expand Access Setup. Verify that the dot next to Password protected settings is blue. Click Remove next to Change password and click Finish.

    Figure 2-1

MacOS and Linux users—Lock individual ESET security product settings via policy

Password protection for settings is not available in ESET security products for macOS and Linux. However, you can lock individual ESET security product settings via policy in ESET PROTECT. If a policy is correctly configured and applied on a client computer via ESET PROTECT, ESET security product settings cannot be changed on a client computer.

Verify that all settings set via policy in ESET PROTECT are locked. Click the full grey dot next to a setting in a policy to set and lock these settings (the full grey dot turns blue when enabled).

Figure 3-1