[KB7636] Allow system extensions for your ESET product for Mac
Issue
- You receive the notification: "System Extension Blocked."
- You receive the notification: "Your computer is not protected."
The program "[Your ESET product]" tried to load new system extensions. If you want to enable these extensions, open Security & Privacy System Preferences.
Your computer is not protected
System extensions needed by [Your ESET product] were blocked by macOS. To enable protection:
- Open System preferences and allow system software from [Your ESET product] to load.
Details
Click to expand
In macOS Big Sur (11), kernel extensions were replaced by system extensions. To load new third-party system extensions, the user must approve the extensions.
Solution
macOS Ventura (13)
-
Click Open System Settings.
If you do not see any notifications, in the top-right corner of the screen click the Apple menu
→ System Settings → Privacy & Security.
Figure 1-1 -
In the Security section, click the Details button next to Some system software requires your attention before it can be used.
Figure 1-2 -
Use your Touch ID or click Use Password... and type in your Username and Password, then click Unlock.
Figure 1-3 -
Click the toggles next to all ESET options and click OK.
Figure 1-4
macOS Big Sur (11) and Monterey (12)
-
Click Open System preferences or Open Security Preferences.
If you do not see any notifications, in the top-right corner of the screen click the Apple menu
→ System preferences → Security & Privacy.
Figure 2-1 -
Click the lock icon at the bottom left to allow changes.
Figure 2-2 -
Use your Touch ID or click Use Password... and type in your Username and Password, then click Unlock.
Figure 2-3 -
Click Details.
Figure 2-4 -
Select all the check boxes for your ESET product for macOS and click OK.
Figure 2-5 -
Click the lock icon to save and close the Security & Privacy settings, then restart your computer.
