[KB6971] Allow your ESET product access to user protected data on macOS Mojave and Catalina
Issue
If you have macOS Big Sur visit the following article: Allow full disc access for your ESET product for Mac 6.10 and later.
You received the Your computer is not fully protected warning from your ESET product.
Figure 1-1
Details
ESET Security products require access to macOS user protected data in order to function properly. Users with macOS 10.14 Mojave or 10.15 Catalina need to manually allow ESET access to the user protected data.
Solution
- Click Open System Preferences.
Figure 1-2
- Double-click Security & Privacy.
Figure 1-3
- Click Privacy, select Full Disk Access and then click the lock icon.
Figure 1-4
- Type in your User Name and Password, then click Unlock.
Figure 1-5
- Click the + icon and select your ESET application, or drag and drop the ESET application icon into the Allow list.
Figure 1-6
- Your computer will display a notification. Click Later. Do not restart your computer in this step.
Figure 1-7
- Restart your ESET product manually or restart your computer.
Last Updated: Aug 11, 2022
