[KB3419] Download and Install ESET Smart Security Premium

Issue

Solution

Download and Install ESET Smart Security Premium

Special installation types

The links below contain additional info for special types of installations:

  1. Uninstall any previously installed antivirus software on your system.

  2. Download the ESET Smart Security Premium installer file, and double-click the installer file to begin installation after it is finished downloading to your computer.

Installation CD

If you have an installation CD, insert it into your computer (if the installation does not begin automatically, click Start → Computer and double-click the ESET disc icon).

  1. In the Install ESET Security window, click Continue.

Figure 1-1
  1. Review the End-user license agreement and click I Accept to continue.
Figure 1-2

  1. After the Installation Wizard appears, click Create account to create your ESET HOME account. Using ESET HOME enables you to manage multiple features of your ESET home products from one source.

If you want to skip creating an ESET HOME account, complete the following installation steps here.

Already have an ESET HOME account?

If you already have created an ESET HOME account, complete the following installation steps here.

For information on how to log in with Google/Apple IDs or with a QR code, see our Online Help topic.

ESET HOME email and password

Your ESET HOME account is not the same as your ESET eStore My Account. Your ESET HOME email and password can be different than your ESET eStore email and password.

Figure 1-3
  1. Type an email and password that will be used with the ESET HOME account. Select a country, optionally select the check box to receive ESET special offers, then click Create account. 
Figure 1-4
  1. You will receive an Account verification email in the inbox of the email associated with your ESET HOME account. Click the verification link in that email.
Figure 1-5
  1. Return to the Installation Wizard. Next to Device name, type a name that will be associated with your device and click Continue.
Figure 1-6
  1. Type in your License Key and click Continue.
Figure 1-7
  1. Click Continue. You have the option to select a different product during or after installation.
Figure 1-8
  1. Select your preference for ESET Live Grid and Detection of Potentially Unwanted Applications. Click Continue.
Figure 1-9
  1. Select your preference for the Customer Experience Improvement Program (CEIP) and click Continue. You can change your CEIP settings after installation.
Figure 1-10
  1. Click Done to exit the Installation Wizard. You can now view your license details and manage features in your ESET home product from your ESET HOME account. 
Figure 1-11
  1. ESET Smart Security Premium is now installed and fully functional. You will be prompted to enable additional ESET security tools. You can set up Password Manager, Secure Data, Parental Control and Anti-Theft.
Figure 1-12

Your ESET product will automatically use your computer's Windows network setting to determine if you are using a public or a home or office network to determine the appropriate firewall protection levels. To change your firewall protection level for a given network, visit Change network connection firewall setting in ESET Windows home products.

Your ESET product will start an initial scan of your computer shortly after installation is completed.

Log in to your ESET HOME account and complete the installation

  1. Type your ESET HOME email address and password and click Log in.

    For information on how to log in with Google/Apple IDs or with a QR code, see our Online Help topic.
Figure 2-1
  1. In the Device name field, type a name for your device and click Continue.
Figure 2-2
  1. Select the license for the ESET Windows home product you want to activate and click Continue.
Figure 2-3
  1. Click Continue. You have the option to select a different product during or after installation.
Figure 2-4
  1. Select your preference for ESET Live Grid and Detection of Potentially Unwanted Applications. Click Continue.
Figure 2-5
  1. Select your preference for the Customer Experience Improvement Program (CEIP) and click Continue. You can change your CEIP settings after installation.
Figure 2-6
  1. Click Done to exit the Installation Wizard. You can now view your license details and manage features in your ESET home product from your ESET HOME account. 
Figure 2-7
  1. ESET Smart Security Premium is now installed and fully functional. You will be prompted to enable additional ESET security tools. You can set up Password Manager, Secure Data, Parental Control and Anti-Theft.
Figure 2-8

Your ESET product will automatically use your computer's Windows network setting to determine if you are using a public or a home or office network to determine the appropriate firewall protection levels. To change your firewall protection level for a given network, visit Change network connection firewall setting in ESET Windows home products.

Your ESET product will start an initial scan of your computer shortly after installation is completed.

Skip creating an ESET HOME account and complete the installation

  1. Click Skip login.
Figure 3-1
  1. Click Use a purchased License Key. If you do not have a license key yet, click Skip activation.
Skip activation

Be aware that if you skip the activation process here, you need to insert your license key later. Your device will not be protected when the product has not been activated.

Figure 3-2
  1. Insert your license key, click Continue and complete the installation steps here.
Figure 3-3
Languages
Last Updated: Oct 20, 2021

Additional resources

User Guides

ESET Forum

YouTube videos

Need further assistance?

Contact ESET Technical Support

More Information

Support News
Customer Advisories