[KB3277] Log in to a myESET online account

Issue

Solution

Getting started with ESET Anti-Theft: Step 3 of 4 ← Optimization | Troubleshooting

Log in to a myESET online account

  1. Open myESET.

  2. Type your myESET account email address and password and click Log in.

Figure 1-1
  1. Click Accept.
Figure 1-2
  1. Select the portal you want to access.
Figure 1-3

Troubleshooting tips

If you are experiencing myESET login issues, they are most likely due to entering the incorrect username and password.

  • The username and password was created after ESET Smart Security, ESET Internet Security, or ESET Smart Security Premium was installed
  • The username and password (for example, EAV-12345678) is different from the credentials you received from ESET after purchasing your ESET product
  • The username and password are different from your ESET online store credentials
Figure 2-1