The following security modules built into your ESET product(s) receive regular version updates automatically to ensure maximum protection:
You can determine which version of each module you have currently installed (to check to see if you need a specific patch, etc.) by opening the About window.
The About screen in your ESET product displays the version number for each module. In this example, we will check the version number of the ESET firewall module.
In the Installed components window, scroll down until you see Firewall module. The numbers immediately after the colon (1400 in Figure 1-3 below) is the version number of your Firewall module. Proceed to part II below if you want to send this information to ESET Technical Support.
In some cases, our analysts can more effectively troubleshoot a customer's issue if they have information about the ESET product(s) installed. After opening a case with ESET technical support, you can submit this information to help resolve your issue.