The following security modules built into your ESET products receive regular version updates automatically to ensure maximum protection:
You can determine which version of each module you have currently installed (to check to see if you need a specific patch, etc.) by opening the About window.
In the Installed components window, scroll down until you see Firewall module. The numbers immediately after the colon (1400 in Figure 1-3 below) is the version number of your Firewall module.
In some cases, our analysts can more effectively troubleshoot a customer's issue if they have information about the ESET products installed. After opening a case with ESET technical support, you can submit this information to help resolve your issue.