[KB7695] Open the ESET PROTECT Web Console

Issue

Details


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The ESET PROTECT Web Console is the online interface enabling you to manage your network virtually anywhere.

See the Online Help for ESET PROTECT or ESET PROTECT On-Prem for more details.


Solution

Open the ESET PROTECT Web Console

The ESET PROTECT Web Console can be accessed with most browsers (find compatible web browsers).

  1. Log in to your ESET PROTECT Hub or ESET Business Account. MSPs will log in to ESET MSP Administrator.

  2. Click ESET PROTECT.

You are now logged in to ESET PROTECT.

If you experience login issues or encounter error messages, see ESET PROTECT Web Console Troubleshooting.

For more information about administering client computers in the ESET PROTECT Web Console, see the ESET PROTECT User Guide.


Open the ESET PROTECT On-Prem Web Console

Open the ESET PROTECT On-Prem Web Console on your local ESET Inspect server
  1. Open a compatible web browser.

  2. In the browser address bar, type in or copy/paste https://localhost/era.

  3. Type your username and password and click Log in. For more information, see ESET PROTECT Web Console login screen.

  4. You are now logged in to ESET PROTECT On-Prem.

Open the ESET PROTECT On-Prem Web Console from an external computer

If your ESET PROTECT Server is accessible to external connections, you can access the ESET PROTECT Web Console from any computer by following the steps below:

  1. Open a compatible web browser.

  2. In the browser address bar, type or copy/paste https://{your_server_name}/era, replacing {your_server_name} with the IP address or hostname of the web server with ESET PROTECT On-Prem installed (for example https://10.1.30.30/era).

    Port used by the ESET PROTECT On-Prem Web Console

    By default, the ESET PROTECT On-Prem Web Console uses port 443.

    If port 443 is unavailable, port 8443 is used. Learn how to change the port used by the ESET PROTECT Web Console.

  3. Type your username and password and click Log in. For more information, see ESET PROTECT Web Console login screen.

  4. You are now logged in to ESET PROTECT On-Prem.

If you experience login issues or encounter error messages, see ESET PROTECT On-Prem Web Console Troubleshooting.

For more information about managing client computers in the ESET PROTECT Web Console, see the ESET PROTECT On-Prem User Guide.