Issue
- A website that you know to be safe is being blocked by Web access protection
- Exclude a URL address from being checked in Web access protection
Solution
ESET PROTECT or ESET PROTECT On-Prem users: Unblock a safe website on an endpoint using ESET PROTECT or ESET PROTECT On-Prem
Home users: Exclude a safe website from being blocked by Web access protection in ESET Windows home products
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Open the main program window of your ESET Windows endpoint product.
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Press the F5 key to access Advanced setup.
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Click Protections → Web access protection, expand URL list management and click Edit next to Address list.
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Select List of addresses excluded from content scan and click Edit.
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Click Add, type the URL address into the blank field and click OK → OK.
- Click OK → OK to save your changes and exit Advanced setup.
The blocked website is now accessible.