[KB5893] Unblock a safe website on an endpoint using ESET Remote Administrator (6.x)


ESET business product no longer supported

This content applies to an ESET product version that is currently in End of Life status and is no longer supported. This content is no longer updated. 

For a complete list of supported products and support level definitions, review the ESET End of Life policy for business products.

Upgrade ESET business products.

  • A website that you know to be safe is being blocked by Web Access Protection
  • Exclude a web address from being checked in Web Access Protection
  • Allow access to a known safe website

I am a Home user


 Endpoint users: Perform these steps on individual client workstations

  1. Open ESET Remote Administrator Web Console (ERA Web Console) in your web browser and log in.

  2. Click Admin → Policies.
  3. Select the applicable master policy, click the gear icon and then select Edit.

Figure 1-1
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  1. Expand Settings → Web and Email and click Web access protection.
  2. Expand URL Address Management and click Edit.

Figure 1-2
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  1. Select List of addresses excluded from checking and click Edit.

Figure 1-3

  1. Click Add.

Figure 1-4

  1. Type the URL address into the blank field and click OK.

Figure 1-5

  1. In the Edit list window, click Save.

Figure 1-6

  1. In the Address list window, click Save.

Figure 1-7

  1. Click Finish. The blocked website is now accessible.

Figure 1-8
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