[KB2960] Exclude a safe website from being blocked by Web Access Protection in ESET small office or home products for Windows

Solution

Endpoint users | Remote management users | Mac users

1. Open the main program window of your ESET Windows product.

2. Press the F5 key to open Advanced setup.

3. Click Protections → Web access protection → URL list management. Next to Address list, click Edit.

   

4. Select List of addresses excluded from content scan and click Edit.

   

5. In the Edit list window, click Add. In the Add mask window, type the applicable website or domain name and click OK → OK.

   Website format

   Every website must include "www." or a wildcard "*" symbol. For example, the ESET website must be added as www.eset.com or *eset.com*.